what you might want to know

We welcome anyone who takes a drive up to pay us a visit at reception, but our facilities are not open to day visitors without prior arrangements. The spa is open with a pre bookings. We do not have a restaurant and our kitchen caters only for guests staying at the hotel. However we do sometimes have pop-up offerings and then you are welcome to pop-in.    [pop-up] meaning that there is coffee and cake or other treats available ad hoc, but not as a continuous offering

Guests that are staying at the hotel can take photos where ever they like as long as it does not interfere with other guests or the operations on the farm or at the hotel. However there are a few terms and conditions that need to be observed. Please follow this link to see the different options available to use Waterfall Valley as a location for your photo shoot. 

Our in-door spa pool and the outdoor pools are only available to spa visitors and or house guests staying at the hotel 

We have been operating under the name Cascade Manor and Cascade Country Manor for over  15 years. It is a brand that has become synonymous with the romantic leisure destination and function venue that we have run. It was time to re-inventing ourselves and our hospitality style has moved from luxury leisure to a more holistic comfort approach. Our new trading name for the hotel is 'The Retreat'. The Spa is called 'Olive Valley Spa', and we also added activities under the name 'Olive Valley Walks'. The company name remains Cascade Manor and the property or the hotel has not been sold.  

We are delighted to announce the we are still host weddings at Waterfall Valley. We offer the rooms and venue as a combined package for an exclusive weekend. We offer the venue and give you our preferred caterers, decorators and coordinators. You may choose to bring your own service providers, and we look forward to meet them. The venue is offered as is and the service providers can dress up and arrange as they see fit, provided that what they offer is sustainable in a remote, natural setting. For more information and details on having your wedding at Waterfall Valley you can email mywedding@waterfallvalley.online

Our restaurant is closed and we only offer light meals to in-house guests. However, you can book a picnic for two to enjoy near the waterfall. Regretfully, we do not offer picnics for bigger groups unless it is booked as a function. You might want to consider our harvest table for up to 12 guests, set in the olive grove and laid with delicious fresh produce of the season. 

No, in fact we do not offer any channel or streaming. We currently still have television screens in most rooms and guests may choose to link up their own devices but as a retreat we encourage guests to switch off and engage with nature.