what you might want to know

We are located in a hidden valley, and you might want to know a few things before you get here.

We might not be available on phone or email during the day, but if you send a WhatsApp message we will get back to you as soon as possible. Here is a list of frequently asked questions and our replies to them. Click on the + next to the question to read the answers. 

Itinerary

Do you allow day visitors?

from 1 May 2025 we will be open for Breakfast

We welcome anyone who takes a drive up to pay us a visit at reception. From 2pm in the afternoon the premises are for residence and overnight guests only. However we are open for breakfast on the terrace. Pre book your table on dine plan or by WhatsApp 067 785 0855

Can we take photos at the Waterfall ?

This is a long answer

Guests that are staying at the hotel can take photos where ever they like as long as it does not interfere with other guests or the operations on the farm or at the hotel. However there are a few terms and conditions that need to be observed. Please download the PDF for the different options available to use Waterfall Valley as a location for your photo shoot. 

Can we use the pool ?

...

Our in-door spa pool and the outdoor pools are only available to spa visitors and or house guests staying at the hotel 

Is it still called Cascade Country Manor ?

Thank you for asking

We have been operating under the name Cascade Manor and Cascade Country Manor for over  15 years. It is a brand that has become synonymous with the romantic leisure destination and function venue that we have run. It was time to re-inventing ourselves and our hospitality style has moved from luxury leisure to a more holistic comfort approach. Our new trading name for the hotel is 'The Retreat'. The Spa is called 'Olive Valley Spa', and we also added activities under the name 'Olive Valley Walks'. The company name remains Cascade Manor and the property or the hotel has not been sold.  

Do you host weddings?

yes, we do subject to availability

We are delighted to announce the we are still host weddings at Waterfall Valley. We offer the rooms and venue as a combined package for an exclusive weekend. We offer the venue and give you our preferred caterers, decorators and coordinators. You may choose to bring your own service providers, and we look forward to meet them. The venue is offered as is (this is important as it is a working farm and the venue and area looks different according to the season) and the service providers can dress up and arrange as they see fit, provided that what they offer is sustainable in a remote, natural setting. For more information and details on having your wedding at Waterfall Valley you can email mywedding@waterfallvalley.online

How is the road?

Good

We have 2.8km’s of gravel road that separates us from civilisation. We reckoned that you breathe, take it slow and leave the worries of the city behind you when you turn off Swawelstert Road. You can comfortably drive the road in a normal 2x2 car. We even had some very low sports cars drive up. In Winter it used to get slippery, but thanks to excellent work by our local municipality, we can now park the tractors and not worry about that part.

the video shows the drive up after a rainy night in June 2023. The actual drive took 5 minutes. The video is condensed to 35 sec

Are you open for lunch?

no, only for breakfast

Starting 1 May 2025, guests are invited to enjoy a curated breakfast experience at Waterfall Valley — whether you're joining us as a day guest, combining it with a spa treatment or walk, or as part of your room stay. more information

Do you offer DsTV ?

No, in fact we do not offer any channel or streaming. We currently still have television screens in most rooms and guests may choose to link up their own devices but as a retreat we encourage guests to switch off and engage with nature.